John is able to tell us stories that are relevant to the subject – very interesting! - David Chow, Sales Manager, Thermal Ceramics.
Managing Customer Service
E-mail From Jordan Tan
Sat, 10 Nov 2001
Hi,
“Morning, 3rd flot, how may I help you?” (3rd flot is my unit). This sentence has been flashing through my mind after I step out of CMPB heading home. Of course, the ideal way should be “Good Morning, HQ 3rd flotilla, this is Jordan speaking, how may I help you?” However, due to my nature (lazy) I had decided to shorten my greeting whenever anyone call my line. Frankly speaking, I never had the intention of changing my greeting message till I attended your course on 9/11.
My intention of attending your course was for the sake of attending, to clock the hours of training, as I need to have 40 hours by next April. Also, with my high work load and thinking that I might be attending alone, really make me almost back off. Luckily, I didn't or else I won't be able to undergo a very interesting course and de-stress myself. From the deep bottom of my heart, I really enjoy your course And respect you due to your knowledge of customer service.
There wasn't a time when we can seal our lips from laughing and smiling as you are humorous. The way you teach is not dull and unlike others, you make this course a fun one for everybody. You even treated us to sweets, snacks and gave out presents for encouragement and participation. To me, this way of conducting a course is very special. I really had no regrets throwing my work behind to attend this course.
You are a good speaker who knows how to mix serious topics with humour, thus making your course interesting and fun. Also, you even perform magic and till now, I'm still amazed by your “dollar note chop carrot,” “coin up the match-box,” and “magical colour book” analogy.
Regards and Thanks,
Jordan Tan Kah Siong
Toastmasters
E-mail From Prapairat Choradol, DTM
July 29, 2004
Dear Mr. John Sih, DTM,
Sorry if I am mistaken.
Are you the distinguished speaker who conducted a training in Bangkok 4 years ago and you kept mentioning that you had learned your wonderful public speaking skill from Toastmasters?
I attended that seminar sitting in the front row. After your presentation, I promptly stood up and applauded. A few seconds later, all the audience gave you a standing ovation. To me your presentation on that day was awesome!
I was not a toastmaster then but you stirred up my curiosity about toastmasters and I became a member soon after that.
Five months into my Toastmasters' life, I became the first Table-Topics winner from Thailand at District 51 Annual Convention held in Hong Kong in May 2001.
Can you see the impact of your fantastic example? After I had listened to you, I want to do nothing but the best! Thank you so much, John.
Toy
Prapairat CHORADOL, DTM
July 31, 2004
Dear John,
I am privileged, honoured and humbled by your reply.
During my first year as a toastmaster, I attended the International Convention and got to know a lot of American Toastmasters friends; one of whom hosts a weekly television programme called “Crystal Staircase.” The programme focuses on interviews with people who had struggled through obstacles and hardships before arriving at successes.
Ruby Bloome invited me to appear on one of her series with 4 American Toastmasters on a one hour of “Introduction to Toastmasters.”
In front of the television cameras, I spoke with sincerity and I mentioned your name and how you had inspired me to participate in this life long self improvement programme called Toastmasters. When I see you next, I'd like to present you with a copy of this programme which many Thai Toastmasters have already viewed.
Your influence on my new experience and my success has also been mentioned in The Bangkok Post, The Nation, Phuket Gazette and many Thai media.
Actually I've always aspired to become almost as good as you but I don't know if it could be possible. I am sure a step I've attempted to move closer, at least the 10 more steps you would have moved away forward.
No teacher can be as great as a teacher who has taught by example.
John, YOU've been that unforgetable teacher to me.
Thank you so much and I hope our Toastmaster friends may read this mail and get to deeply understand how each of us can lead, can pass on and can inspire like you.
Your faithful student,
Toy, Prapairat CHORADOL, DTM
Bangkok, Thailand